Stephenson Harwood is currently seeking an Assistant Information Officer to join our Knowledge Management - Legal Information Services (LIS) group to join us for a 12 month programme.
Our knowledge management team comprises our effective and respected team of professional support lawyers (PSLs) and legal information services (LIS) officers who are embedded in our various practice areas together with our team of central KM professionals. They all work with the Head of Knowledge Management to deliver the firm's global knowledge management strategy. The team aims to encourage collaboration and connect our people with useful legal, market and matter information by creating and promoting technology, tools and processes which support the firm to deliver continually improving profitable client service.
We want to hire an Assistant Information Officer to join our forward-thinking and expert legal information team. The role will suit either a recent library graduate or somebody pre-library school looking to gain practical legal library experience.
We will offer an opportunity to learn the ropes from experienced legal information officers who are embedded in our practice groups and provide research services to the lawyers at our firm. The role will provide a mix of training/shadowing, administrative tasks and project work to give you a good variety and overview of the life of an information officer.
- Shadowing information officers and providing legal information and research support services to the firm's lawyers
- Shadowing information officers to answer queries and requests for research received from fee-earners, mainly in the London office but also our overseas offices
- Supporting fee-earners and others in the use of information sources including online services, the hard copy library, our intranet and enterprise search system, e-books, journals and loose-leaf publications
- Attending team meetings to understand and contribute to the work of the team
- Participating in trials of information products and services and giving feedback as part of the assessment of new products/services
- Managing news alerts
- Editing and maintaining intranet content including creation and maintenance of training literature such as intranet guides and video using Camtasia and Snagit
- Working with Professional Support Lawyers, Business Development, Communications and other teams to deliver joined-up services to fee-earners
- Processing of information aspects for new starters and leavers, particularly log-in and password procedures for information sources
- Taking part in general administrative duties to maintain the library collection such as managing the check in of serials and on-loan books, distribution of new books, labelling old editions and loose-leaf updates
- Ordering books and other items from agents, updating the library management system as orders are delivered by external suppliers, processing invoices and claiming for missing issues of journals or loose-leaf updates
- Support the firm's move to smarter/more agile working by promoting online alternatives to hard copy materials (e.g. informing stakeholders, placing and updating links to online content in the library catalogue) and providing support for the process of moving printed material to offsite or discarding
Attributes / skills required
- Demonstrates the Stephenson Harwood values of individuality, commitment, teamwork and straight talking
- A flexible, helpful, professional with a proactive "can-do" attitude
- A keen interest in the legal information sphere, this could be shown by active membership of a professional organisation such as BIALL, CILIP, SLA, CLIG or similar bodies
- Commercial awareness including an understanding of the business aspects of the commercial legal sector
- An interest in relevant technology - the candidate should be very comfortable with using technology including familiarity with standard Microsoft Office applications including Word, Outlook, Excel and PowerPoint
- An aptitude for using tablets, smartphones, e-books and mobile applications is required
- Ability to use own initiative and challenge and contribute to improvement of the team's working practices
- Strong communication (both written and oral) and inter-personal skills as the role will involve regular face-to-face contact with lawyers and other professionals
- Highly organised and tidy, with excellent attention to detail
Education and experience
- Graduate, looking for a one year pre- or post- library graduate qualification placement
- Some knowledge of legal information resources is desirable, for example online services such as Lexis Library, Practical Law, Westlaw and others
- Some experience of working in a team, preferably in a corporate or professional services environment
- Previous experience working in a library (corporate or professional services organisations preferred)
Please note that we do not accept speculative applications from agencies.