Education Support Manager

  • Job Reference: 3472
  • Date Posted: 14 January 2021
  • Recruiter: Cranfield University
  • Location: Cranfield, Bedfordshire
  • Salary: £43,351 to £48,323
  • Sector: Higher Education
  • Job Type: Permanent

Job Description

Student Experience PSU

Library Service

Education Support Manager

Flexible working will be actively considered

£43,351 to £48,323 per annum with additional performance related pay up to £60,403 per annum

Location: Cranfield, Bedfordshire

The Library Service is developing a new approach to supporting learners, researchers and academic staff and you will help us to shape the team responsible for support for taught programmes. You will manage and lead a team of Information Specialists across the Library Service on both the Cranfield campus and the Shrivenham site.  

You will be responsible for the provision of customer focused services through the management of the Information Specialist team, with responsibility for the development and maintenance of effective liaison relationships, the provision of innovative and effective plans for Information Literacy teaching and a proactive enquiry service.

As our ideal candidate you will have a degree or equivalent experience in higher education libraries, along with membership of Advance HE or an appropriate qualification (or be committed to working towards this). You will have experience of leading and engaging a team, and of building positive working relationships with both colleagues and customers to ensure the Library Service can deliver the best service possible. 

As the UK’s only exclusively postgraduate university, Cranfield’s world-class expertise, large-scale facilities and unrivalled industry partnerships is creating leaders in technology and management globally.  Our distinctive expertise is in our deep understanding of technology and management and how these work together to benefit the world.
Our people are our most valuable resource and everyone has a role to play in shaping the future of our university, developing our learners, and transforming the businesses we work with. Learn more about Cranfield and our unique impact here: Working life at Cranfield.

At Cranfield we value Diversity and Inclusion, and aim to create and maintain a culture in which everyone can work and study together harmoniously with dignity and respect and realise their full potential.
We actively consider flexible working options such as part-time, compressed or flexible hours and/or an element of homeworking, and commit to exploring the possibilities for each role. Find out more here. 

For an informal discussion, please contact Sally Wilkinson, Head of Barrington Library, and Education and Research Support on +44 (0)1793 785112 or (E)

Apply online now or contact us for further details on E: For any enquiries, please quote reference number 3472. 

Closing date for receipt of applications:  31st January 2021