Graduate Trainee - Library and Archive Service x3 - RCN00970
Library and Archives | RCN UK HQ | £22,227 per annum
(including inner London weighting of £4,227)
Contract type: Apprentice Trainee
At the Royal College of Nursing we're an optimistic organisation. And we've got good reason to be. We all share the same voice when it comes to changing the shape of the health policies of the future. And as the largest trade union of nursing staff and students in the UK - with around 435,000 members - all we can see are the infinite possibilities for a brighter future. Join us and you will too.
We're number 44 in The Sunday Times 100 Best Not for Profit Organisations to work for, with One Star Best Companies Accreditation for 2019 and are accredited with Investors in People Gold Standard.
Our Library and Archive Service has been awarded Archives Accreditation and the Customer Service Excellence standard.
Graduate Trainee (Library and Archive Service) x3
RCN UK HQ Office, 35 Hours per week, 12 month Fixed Term Contract or Secondment, starting in September 2019
We are recruiting for 1x Graduate Trainee (Collection Development) and 2x Graduate Trainee (Customer Services) positions. Applicants will be considered for both roles, if you have a preference please specify this in your Supporting Statement.
As a Graduate Trainee in our Library and Archive Service you'll use your enthusiasm, your positivity and your customer service skills to deliver an exceptional service to our members.
In this varied role every day will be filled with possibilities. You will get involved in anything from helping nurses access our resources and putting on events to conducting family history searches and working with rare books. We'll look to you to work with and represent all aspects of the library service, fielding front line enquiries, accessing journals, assisting with exhibitions, providing tours, and supporting long-running and short term library projects. It's a great way to build your skills and experience and develop your potential.
A key part of what you do will be to suggest innovative approaches to promoting our collections and services using social media. You'll also assist in installing exhibitions in the library space.
As one of our Graduate Trainees, you'll influence how our service runs whilst also undertaking a training programme and learning how library and information services operate.
What we offer you
We expect you to look after our customers, and we expect you to be rewarded for it. As well as a whole range of learning and development opportunities we can also offer you an impressive range of benefits. We have a highly competitive pay structure and annual leave of 28 days.
Balancing work and life commitments is important to us as an organisation. We are a diverse organisation and understand everyone has different needs. All employees can ask for flexible working and when personal circumstances change we will work with you to find a smarter working solution that suits everyone.
To join us you'll need customer service skills and, ideally, a background in a relevant area such as libraries or heritage services
Whatever your background, you'll be efficient, accurate and show a real customer focus in all you do.
To succeed at the Royal College of Nursing all you need to do is think bigger, better and brighter. And with an attitude like that, anything's possible.
For more information or for an informal discussion please contact Sibylla Parkhill, Customer Services Information Specialist on 020 7647 3688 or Dawn Williams, Collection Development Specialist on 020 7647 3538.
For more information on the recruitment & selection process, including any adjustments, please contact firstname.lastname@example.org
Closing date: Midnight on 27th May 2019