Head of Content Delivery and Discovery

  • Job Reference: 2287
  • Date Posted: 23 May 2023
  • Recruiter: Anglia Ruskin University
  • Website: https://aru.ac.uk
  • Location: Chelmsford/Cambridge
  • Salary: £54,421 to £63,059
  • Sector: Higher Education
  • Job Type: Permanent, Full-time

Job Description

About ARU:

We are ranked in the world’s top 350 institutions in the 2022 Times Higher Education World University Rankings, and we are a global university transforming lives through innovative, inclusive and entrepreneurial education and research. Our research institutes and four faculties bridge scientific, technical and creative fields.  We deliver impactful research which tackles pressing issues and makes a real difference to our communities.  Our academic excellence has been recognised by the UK’s Higher Education funding bodies, with 16 of our research areas assessed as world-leading. In 2021, we were awarded the Queen’s Anniversary Prize for our world-leading music therapy work.


About the role:

The University Library, sitting within the Student and Library Services Directorate, is committed to delivering an excellent, innovative and responsive library and information service, fully integrated within the life of our University community. An exciting opportunity has arisen to take overall responsibility for the strategic development and operational management of digital library systems. You’ll oversee and develop technical functions relating to the acquisition and management of content and associated workflows. With a higher degree or a relevant professional qualification at post-graduate level, you’ll lead the technical and digital services teams to work collaboratively to deliver successful outcomes aligned with strategic aims, operational delivery and sector best practice. In addition, you’ll hold overall responsibility for managing the Student and Library Services’ non-pay budget, providing regular reports and recommendations to the Senior Management Team.

You’ll have strong negotiation skills, as well as significant experience of purchase, subscription and licence management, dealing with suppliers, negotiating contracts, and the licensing issues involved in the provision of resources. With an understanding of issues relating to digital library services and collections, you’ll lead on the identification and exploitation of emerging models for accessing content, including new modes of scholarly publication. Resilient and customer focussed, you’ll lead on managing change by implementing continuous innovative improvements to workflows and processes, from ordering to delivery of information to users, either digitally or physically.

The Student and Library Services Directorate operates an agile working policy of a minimum of 40% of weekly working hours worked on campus and a maximum of 60% worked from home.

Mid-September 2023 start.

Informal enquiries can be made to Birgit Fraser, Assistant Director, Academic & Content at birgit.fraser@aru.ac.uk  

We have an agile working culture and offer an extensive range of benefits including a generous holiday entitlement, occupational pension schemes, training and development opportunities, travel to work scheme and a competitive relocation package. Visit our benefits page for full details.


We are committed to safeguarding and promoting welfare of our staff and students and expect all staff to share this commitment. 

We value diversity at ARU and welcome applications from all sections of the community. 

Committed to being inclusive and open to discuss flexible working.  


We have a responsibility to ensure that all employees are eligible to live and work in the UK. 

Closing Date:  07/06/2023