Information Services Librarian

  • Job Reference: 00001555-1
  • Date Posted: 11 May 2022
  • Recruiter: Royal Botanic Gardens, Kew
  • Website:
  • Location: Kew Gardens, Richmond
  • Salary: £32,000 to £37,865
  • Sector: National, Not for Profit/Charities
  • Job Type: Permanent

Job Description

Information Services Librarian

Salary £32,000 - £37,865 per annum, depending on skills and experience


Kew Gardens, Richmond

We have an exciting opportunity for an Information Services Librarian to join our team. RBG Kew’s Library and Archives collection comprises 7.5 million items ranging in date from the 14th century to the present day. The Information Services Librarian leads delivery of Library and Archives’ internal and public services, taking responsibility for Reading Room, reprographics and circulation services and, in close association with Archives colleagues, managing enquiry and information services.

Delivering high-quality, user-focused services for Kew staff, students and volunteers, external researchers and the general public, they ensure collections are accessible to the widest audiences. The Information Services Librarian develops and delivers engagement and education activities, including providing induction tours to staff and visitors, contributing to social media and Kew-wide engagement activities and creating collection displays. They contribute to our user training programme to ensure internal and external researchers are best able to access and use library resources.

The Royal Botanic Gardens, Kew (RBG Kew) is a leading plant science institute, UNESCO World Heritage Site, and major visitor attraction. Our mission is to understand and protect plants and fungi for the well-being of people and the future of all life on Earth.

We are working to end the unprecedented extinction crisis and to help create a world where nature is protected, valued by all and managed sustainably. We will achieve these goals by drawing on our leading scientific research, unrivalled collections of plants and fungi, global network of partners, inspirational gardens at Kew and Wakehurst, and our 260 years of history.

Join us on our journey as protectors of the world’s plants and fungi.

With a qualification in library and/or information management, or equivalent experience, our ideal candidate must have experience providing front-line library services, including reading room invigilation and enquiry/information services, preferably in a research/special library environment. They will have experience working with Library special collections, a solid understanding of collection care and a demonstrable interest in improving service delivery, customer service standards and library engagement.

Excellent research skills and an ability to assimilate information from a wide variety of sources, as well as experience of using print and electronic library collections to deliver high quality enquiry services is essential. An ability to communicate clearly and solid presentation skills are required to assist users to access collections and deliver inductions and training.

Our ideal candidate will be able to work collaboratively as part of a team, with excellent interpersonal skills and a diplomatic manner. They will demonstrate flexibility and be able to manage multiple tasks and work calmly under pressure.  Experience of staff supervision or line management is required. Demonstrable interest or knowledge in subject(s) relevant to Kew’s area of work such as botany, especially plant taxonomy, history and/or horticulture would be desirable.

This role is based at Kew with the option of regular home working, subject to operational requirements.

Our fantastic benefits package includes opportunities for continuous learning, a generous annual leave entitlement, flexible working to help you maintain a healthy work-life balance, an Employee Assistance Programme and other wellbeing support such as cycle to work scheme and discounted gym membership. We also offer a competitive pension, an employee discount scheme and free entry into a wide range of national museums and galleries, as well as access to our own beautiful gardens at Kew and Wakehurst.

We are committed to equality of opportunity and welcome applications from all sections of the community. We guarantee to interview all disabled applicants who meet the essential criteria for the post.

No agencies please.

First interviews (online) Tuesday 14th June & Wednesday 15th June. Second interviews (in person) 21st June 2022.

Closing Date  29/05/2022

For more information and to apply, please click on the Apply button.