Knowledge Assistant - 9 months FTC

  • Job Reference: 00000993-1
  • Date Posted: 25 May 2021
  • Recruiter: CB Resourcing Ltd
  • Location: Birmingham
  • Remote Working: Temporarily remote due to COVID-19
  • Salary: Competitive
  • Sector: Commercial, Legal, Knowledge and Information Management
  • Job Type: Contract, Temporary

Job Description

Knowledge Assistant – Law – 9 months FTC              Recruiter: Tim Palmer             

A global law firm has an opportunity for a Knowledge Assistant to join their Birmingham based businesses services team for a fixed term period of 9 months. This is a project-based role with a focus around moving content from a legacy CMS to a new firm-wide solution.

The primary objectives and responsibilities of the role include, but are not limited to:

  • Uploading content into the new CMS platform
  • Working to an agreed process and framework
  • Engaging with the Project team, Knowledge Lawyers and Marketing team
  • Checking accuracy and resolving issues related tagging, layout and metadata of the content
  • Checking for correct use of corporate house styles and updating content as required
  • Manipulating and sourcing images to fit article templates
  • Creating and updating embedded links to 3rd party content
  • Using bespoke templates to build topic sites under the guidance of the Knowledge Lawyers and Product Owner
  • Undertaking other KM activities and responsibilities when requested

Suitable candidates will need the following experience and skills:

  • Previous experience in a similar role, ideally with some experience of Content Management Systems
  • Working to a pre-defined process and framework for content
  • An understanding of key words, metadata and tags
  • Strong communication and stakeholder management skills
  • A good understanding of technology and the ability to quickly learn new skills and concepts
  • Some previous experience in a legal or professional services setting would be extremely beneficial