Learning Resources Assistant (Staff Development)

  • Job Reference: REQ6307
  • Date Posted: 3 September 2021
  • Recruiter: London South Bank University
  • Location: London
  • Salary: £28,752 to £31,694
  • Sector: Higher Education
  • Job Type: Permanent, Full-time

Job Description

Learning Resources Assistant (Staff Development) - REQ6307

Application closing date: 03/10/2021
Salary:  £28,752 - £31,694 per annum, includes London weighting.


We are looking for a talented and enthusiastic individual to join LLR’s Customer Services team.

As part of the team you will provide customer focussed library and information services to students and staff, based at the University’s main library on our Southwark Campus.

You will contribute to frontline customer enquiry services (both physical and virtual) supporting customers with a wide range of Library and student IT support related enquiries.

You will also contribute significantly to the LLR staff development team within customer services including:

  • Assisting with design and delivery of internal staff development sessions;
  • carrying out new staff inductions and training;
  • carrying out activities to increase employee engagement;
  • contributing to training and development activities across the department.

You will have strong customer service, teamwork, presentation and communication skills, and experience of work where attention to detail is important. You will have strong IT literacy, particularly in Microsoft Office. Applicants will need to be able to contribute to physical tasks such as shelving and moving equipment.

Working week will be 35 hours per week, days and hours to be agreed but will include regular contribution to evening and weekend duties.

Please click on the Apply button to be taken to the website to view and download the Job Description and Person Specification. 

Please Note: The Job Reference number for this post is REQ6307

Employment Visa: Under the UK Governments PSB scheme this role does not meet the criteria to be sponsored by LSBU for a Skilled Worker Route (SWR) application.

Please be advised that currently LSBU will only support the Certificate of Sponsorship for any employment visas and will not support the payment of the employment visa for the offered candidate and/or dependants.

During the unprecedented situation of Corona Virus (COVID-19), we want to provide some assurance that where possible we are continuing with recruitment to our vacancies and look forward to you applying.  Emails will be used to correspond with applicants, please ensure that you use an email account that you regularly monitor.  We have provisions to conduct interviews remotely and will direct you to the relevant video interviewing system via email.