Unit: Learner and Discovery Services
Salary: £23,067 to £25,941
Location: Milton Keynes
Please quote reference: VRF 16600
Fixed Term Contract until 31 July 2020
Closing Date: 25 October, 2019 - 12:00
Change your career, change lives
The Open University is the UK’s largest university, a world leader in flexible part-time education combining a mission to widen access to higher education with research excellence, transforming lives through education.
We are currently looking for a Library Graduate trainee with a commitment a career in Library and Information to support the delivery of our services to students and staff. We are seeking to appoint highly motivated and versatile persons to join this vibrant team.
A key part of your role will be working with the team to provide essential advice, guidance and support to distance learning students and staff using a variety of tools including web chat, phone, email.
You will play a vital role in the accessibility testing of thirdparty material and Library content, applying University administrative processes and procedures.
You will also be supporting insight work Library initiatives to enhance the student experience.
The role presents an ideal opportunity to gain a wide variety of relevant library and information experience prior to studying for a post graduate qualification.
Skills and experience
You will have excellent communication and organisational skills and be able to demonstrate attention to detail and accuracy in your work.
You will be comfortable with technology, have a good working knowledge of Microsoft Office, and the ability to make effective use of a wide range of IT applications
You will also have well developed customer service skills.
What you get in return
On top of a competitive salary and pension scheme, we offer many staff benefits including generous leave allowance, flexible working, fee waiver for all OU courses and qualifications, childcare vouchers, cycle-to-work scheme and secure bike parking, free on-site car parking, on-site nurseries, and many different sports and leisure clubs offering discounts and other benefits.
The position is based at the OU’s Milton Keynes campus, in easy reach of Milton Keynes Central railway station (32 minutes from London Euston) and the M1 and A5.
How to apply
Just complete the application form and send this to us with a copy of your CV and Cover Letter (no more than 1,000 words explaining how you meet the skills and experience required for the role) to Resourcing-Hub@open.ac.uk
When submitting your application, please make sure that your communication includes the following in the subject line: "APPLICATION - NAME OF ROLE/UNIT/FACULTY - REF NO"
Closing date: 25th October 2019 12 noon
Interview date: 8th November 2019
Please note: If you have not heard from us within two weeks of the application closing date, please assume that on this occasion you have not been selected for interview, however we thank you for your interest and encourage you to apply for future positions.
An application form and job related information are available from the links located via the "Apply" button. Hard copies and access details for disabled applicants are available from the Resourcing-Hub 01908 655544 or by email (on the link above), quoting the reference number.
We promote diversity in employment and welcome applications from all sections of the community
Equal Opportunity is University policy