Library Graduate Trainee x3

  • Job Reference: RCN01838
  • Date Posted: 27 April 2022
  • Recruiter: Royal College of Nursing
  • Location: London
  • Remote Working: Some remote working possible
  • Salary: £24,222
  • Sector: Health
  • Job Type: Graduate Trainee Opportunity
  • Duration: 1 year FTC

Job Description

Graduate Trainees, Library and Archive Service

Three positions available: two in Customer Service Team and one in Collection Development Team

RCN UK HQ Office, 35 hours per week, 12 month Fixed Term Contract or Secondment. Start Date August 2022

At the Royal College of Nursing we’re an optimistic organisation. And we’ve got good reason to be. We all share the same voice when it comes to changing the shape of the health policies of the future. And as the largest trade union of nursing staff and students in the UK – with close to half a million members – all we can see are the infinite possibilities for a brighter future. Join us and you will too.

“The skills I gained from my traineeship have been really useful to me and I found further employment in libraries with ease afterwards. Everyone at the RCN was really supportive throughout my time there and it's an excellent place to work.”
Tim, a former LAS Graduate Trainee

We're accredited with Investors in People Gold Standard. Our people are our greatest asset, and we want people who can contribute to our purpose in line with our values.

Our Library and Archive Service has been awarded Archives Accreditation and the Customer Service Excellence standard.

As a Graduate Trainee in our Library and Archive Service you’ll use your enthusiasm, your positivity and your customer service skills to deliver an exceptional service to our members.

In this varied role every day will be filled with possibilities. You will get involved in anything from helping nurses access our resources and putting on events to conducting family history searches and working with unique collections. We'll look to you to work with and represent all aspects of the library service, fielding front line enquiries, dealing with journals, assisting with exhibitions, assisting with member training, digitising collections and supporting long-running and short-term library projects. It's a great way to build your skills and experience and develop your potential.

A key part of what you do will be to suggest innovative approaches to promoting our collections and services using social media. You’ll also assist in installing exhibitions in the library space.

As one of our Graduate Trainees, you’ll influence how our service runs whilst also undertaking a training programme and learning how library and information services operate.

To succeed at the Royal College of Nursing all you need to do is think bigger, better and brighter. And with an attitude like that, anything’s possible.

To join us you’ll need customer service skills and, ideally, a background in a relevant area such as libraries or heritage services

Whatever your background, you'll be a strong team player, efficient, accurate and show a real customer focus in all you do.

What we offer you

We expect you to look after your customers. And we expect you to be rewarded for it. Our pay is highly competitive with annual leave up to 32 days plus bank holidays. We offer an impressive range of benefits, a broad range of learning development opportunities and an award-winning health and wellbeing programme.

Balancing work and life commitments is important to us as an organisation. We are a diverse organisation and understand everyone has different needs. Many of our employees enjoy flexible working enabling them to deliver results whilst having a good work life balance. We offer generous maternity, adoption, paternity, and shared parental leave packages.

As a result of our response to the COVID-19 pandemic most of our staff are currently working from home. When this ends, we’ll start trialling blended office and home working to empower our people to do their best work recognising that, to give our best, we must be able to balance the demands of work and home.

Our selection process

Please submit a supporting statement demonstrating how you meet the criteria for this role. You may not be shortlisted if you don’t.

We want your experience applying for a job with us to be the best it can be. We’re having to be more flexible about how we hold interviews and assessments, most of which are held by video call. If you foresee any problems with accessing a computer, webcam, or internet connection for this, please do let us know in your supporting statement.

As a proud member of the Disability Confident employer scheme we actively encourage applications from people with disabilities.

Contact details

For more information or for an informal discussion please contact Diane McCourt, Collection Development Manager on 020 7647 3606, or Sibylla Parkhill, Customer Services Information Specialist on 020 7647 3688.

For more information on the Recruitment & Selection process, please contact recruit@rcn.org.uk

Opening date: 25 April 2022

Closing date: Midnight on 25 May 2022
If we receive many applications after a week of advertising, this vacancy may close earlier.

Assessment & interview date: w/c 6 June 2022