Pathways Officer

  • Job Reference: PO01
  • Date Posted: 5 July 2024
  • Recruiter: CILIP
  • Website:
  • Location: London
  • Remote Working: 100% remote working possible
  • Salary: £28,000
  • Sector: CILIP HQ Jobs
  • Job Type: Contract, Full-time
  • Duration: 6 months

Job Description

Pathways Officer

Full Time 35 hours per week | Fixed Term Contract 6 months | Hybrid or Remote | Closing 29 July 2024
Salary: £28,000 (£25,500 for remote contracts)

Job Reference: PO01 (Please quote this on any correspondence)

An excellent opportunity to contribute to the success of the leading professional body for librarians and information professionals within their Pathways apprenticeship team.

We are seeking a dynamic and detail-oriented Pathways Officer to support the delivery of CILIP’s assessment services through CILIP Pathways. This varied role sits within a small team and involves coordinating and managing various aspects of the assessment process to ensure seamless delivery and high-quality service.

CILIP Pathways is a subsidiary trading arm of CILIP, dedicated to providing quality assessment services for apprenticeships in the library, information, and knowledge sector. Governed by a majority independent board of directors and staffed by sector experts, we offer robust end-point assessment services regulated by Ofqual. Our team of qualified independent assessors ensures the highest standards in delivering these services.

This is a 6 month fixed term contract to cover staff absence.

Key Responsibilities:

Apprenticeship Assessment Support:

  • Manage assessment bookings, time lines, and eligibility checks.
  • Coordinate the assessment process using our apprenticeship management system.
  • Liaise with training providers, apprentices, and assessors to ensure timely booking of end-point assessments.
  • Advise the Professional Services Development Manager on applications for reasonable adjustments and/or extenuating circumstances.
  • Provide guidance on the submission of project proposals.
  • Respond to or escalate enquiries as appropriate.

Skills and Qualifications:

  • Excellent organisational and time-management skills.
  • Strong communication skills, both written and verbal.
  • Ability to work collaboratively with a diverse range of stakeholders.
  • Detail-oriented with the ability to manage multiple tasks simultaneously.
  • Experience in the education or assessment sector is a plus.

Join Our Team: If you are passionate about supporting high-quality educational assessments and thrive in a collaborative environment, we would love to hear from you. This is a fantastic opportunity to contribute to the development and success of professionals in the library, information, and knowledge sector.


The Chartered Institute for Library and Information Professionals (CILIP) is a London-based charity with a friendly, hard working team supporting our members in the UK and internationally.

We promote education, literacy and prosperity for all by raising standards in libraries, information and knowledge management. We work to improve services, develop our members’ expertise and champion the sector. We are the only independent voice for the UK’s information profession. We are guided by our Royal Charter to develop and improve library and information services.

This is a fabulous opportunity to join a modern charity and professional body. CILIP is at an exciting phase in its growth with significant investments in member offerings and digital transformation plans.

Why work for CILIP

  • Hybrid working
  • 25 days' annual leave plus public holidays (increasing after 3 years’ service)
  • Generous pension scheme (Employee contribution of 5%, employer contribution of 10%) including death in service benefit
  • Access to CILIP’s Employee Assistance Programme
  • Staff reward scheme offering a range of discounts at over 900 of the UK’s top retailers
  • The option to buy up to 5 days' additional annual leave
  • Cycle to work scheme
  • Contribution to eye tests and flu jabs

How to apply

Please send a CV and supporting statement highlighting your relevant skills and experience by email by 11:59pm on 29 July 2024.

CILIP is an equal opportunities employer and committed to championing diversity, inclusion, and representation. We particularly welcome applications from people from under-represented groups.

Registered Charity No 313014