Professional Registration Support Officer (PRSO)

  • Job Reference: 00001300-1
  • Date Posted: 25 October 2023
  • Recruiter: CILIP East of England
  • Website:
  • Location: East of England
  • Remote Working: 100% remote working possible
  • Salary: Upon Application
  • Sector: Volunteer
  • Job Type: Temporary, Part-time

Job Description

Professional Registration Support Officer (PRSO) - CILIP East of England Regional Member Network

Purpose of role:

To provide consistent, well-informed training and advice to CILIP members who are working towards Professional Registration (PR) or revalidation.

You should: 

• Be a member of CILIP who has achieved Certification, Chartership or Fellowship (including the awards in Knowledge Management). 
You should ideally:
• Have some experience of delivering training to others (face-to-face or online).
• Have some experience of planning and delivering events.
• Live or work in the relevant Regional Member Network or Devolved Nation.


You will work with the Regional Member Network or Devolved Nation committee and the national PRSO network to:

• Provide consistent and well-informed training and advice to candidates working towards any level of PR.
• The PRSO network works with the CILIP Sector Development Team and Professional Registration Panel (PRP) to maintain the currency and relevance of learning materials to support PR, available via CILIP’s website.
• Deliver a range of training sessions (‘Getting started with PR’, ‘Meet your PRSO and Assessor’, etc.) in the region and nationally for candidates (or support other facilitators to deliver).  Support is available from the local Regional Member Network committee members and other PRSOs, and all training currently takes place on Zoom due to Coronavirus.  Face-to-face training events will resume at some point.
• Work as part of the UK PRSO network to answer enquiries (usually emails) on a rota basis from any candidates seeking guidance on PR, irrespective of region.
• Once experienced, you will work with other PRSOs to train and support new PRSOs.
• As a member of the East of England Regional Member Network, you will be expected to attend relevant meetings and provide activity reports to the Chair.  Meetings are currently held online due to Coronavirus, which may change in future. 

Time Commitment:

• The PRSO will be expected to attend relevant meetings of the Regional Member Network (currently 4 a year).
• For regional/national training sessions the PRSO will be expected to deliver (or support) at least two sessions per year, depending on demand. The facilitator should expect to allow half a day for preparation and one day for the training, plus travel time per session if in person.
• Ad hoc support for candidates by email and telephone is difficult to quantify, but would very rarely exceed an hour per week.
• PRSOs are expected to meet regularly with their fellow PRSOs to agree and share training materials, rotas, receive reports from CILIP and from Professional Registration Panel etc.  We currently meet on Zoom once a month (12 meetings a year, of which a PRSO is expected to attend at least 6).
• A PRSO will be appointed for two years. At the end of the period a PRSO can, subject to having met the required standards during the period of office, renew or resign the post. 


• Work alongside experienced Information Professionals in many different roles from across the region/DN.
• Provides evidence for Professional Registration criterion 3, and PKSB sections 12.5, 12.6, 8.6 and 8.7, amongst others.
• Opportunities to attend events and training (development opportunities).
• Discount on CILIP membership dues for Regional Member Network committee members.
• Travel expenses.
• Social opportunities with fellow committee members.
• Flexible working is welcomed, currently online meetings.

How to apply:

• Applications to become a PRSO should be sent to the Regional Member Network Chair by email
• You should provide a personal statement demonstrating your suitability for the role. 
• Submit this as a Word document of no more than 1 side of A4 

Role of CILIP:

CILIP’s Workforce Development Manager provides relevant training support for the PRSOs and maintains the currency and relevance of learning materials to support PR, in collaboration with the PRSOs network. The Vice Chair of the Professional Registration Panel is responsible for communication between the Panel and the PRSOs.

Applicants are encouraged from all sectors and should ideally work or live in the East of England region. CILIP is committed to championing diversity, inclusion and representation. We particularly welcome applications from BAME, disabled, LGBTQ+ and male candidates, who have historically been under-represented on our committees.